Second in a series of posts on presenting a summarized view of Corporate IT using SQDC-style KPIs; in this post, I’ll explain the metrics we use to express Quality and Delivery. Quality I’ve seen a range of KPIs in the Quality column on different manufacturing plants’ SQDC boards, but nothing as consistent as the Safety [...]

For the last few months at our Executive Staff Meeting, I’ve been presenting a summarized view of what is happening in IT – and stealing ideas from the many Daily Management boards that I’ve seen during my visits to the plants. I’ve gotten a lot of good feedback on the SQDC graphics that I’m using; [...]

Three good stories from the past week – great for me, since I am hearing feedback and “remixing” for things published here on this blog. But good, because they are nice examples of people taking ideas and tweaking them to fit their particular situation: Phil saw my presentation earlier this year on IT Strategy, and [...]

During a process review session this week, I got involved in a terrific conversation about Smart Part Numbers. You know what I’m talking about – those cryptic SKU identifiers so popular with the folks in the warehouse, on the shop floor, in production planning. There is logic and structure to the characters and the numbers, [...]

Another month, another presentation – something I am trying to do more of this year, somewhat to the detriment of my blog post frequency. However, I may have one or two new posts to put together based on the content of this deck. Here’s a link to the slides I am presenting this week (Thursday [...]