// archives


As goods, services, & even data becomes commoditized, effective and engaging design becomes a competitive differentiator

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Five Components of a Great Digital Strategy – The Slides

I started a series of posts about the Five Components of a Great Digital Strategy – still a work in process, but I needed to take a break so I could complete a slide deck for a public presentation on the topic. Here’s a link to the slides – presented this past week in Chicago. […]

The Subtle Power of Design: Making Something Happen

Design has been a recurring theme for me lately – in writing and in conversation – and I keep seeing opportunities for applying Design Thinking to different types of work … Implementing new systems and supporting process change Managing simple and complex projects Collaborating and sharing knowledge Building user interfaces Creating effective presentations Targeting strategic […]

The Subtle Power of Design: An Introduction

A few weeks ago, I wrote about creating value – one in a series of posts on the Internet of Things. The feedback was great, but some of the more interesting reactions were focused on the illustration – something I built a few months ago, when I needed to convey a large amount of meaning […]

Fighting over Amber Boxes

I’m standing at the white board, leading a technical disagreement discussion about a particular data conversion component in a macro environment of sensors and data, hardware and software. This type of discussion pops up many times during the introduction and incorporation of innovations; we are debating definitions and abstract concepts, technical specifics, data volumes, vendor […]

IOT Field Notes: Three Distinct Flavors

As I work with internal BUs and product lines, and connect externally with hardware, software, and services vendors, I get the sense that people are enrolling in three distinct schools of thought when thinking and talking about the Internet of Things (IoT) and it’s impact on their business. It very much helps the conversation when […]

IoT Field Notes – Whiteboard Wireframing

I’ve written about the Lean Startup methodology, and talk a lot about it internally and externally. It has proven valuable many times, as a way for a business unit to slowly, gently get into the IoT game; building MVP-style Proof of Concept mobile apps, web pages, and machine learning models to help illustrate our product […]

Two Simple Methods for Communicating your Big Idea

Distilling your big idea into a relatively terse but impactful statement can be a subtly difficult task – best not to overthink the words and overcomplicate the meaning. There are alternative ways to capture your “elevator pitch” and get folks to quickly understand where you are going (and actively support you in the process); here […]

You’re a Digital Business Already – Start Acting Like It

I’m not sure if the term Digital Business is just a buzzword, or truly an insightful take on reality. But I am sure that many businesses are digital already; it’s sometimes called “shadow IT”, but if you really open your eyes, it’s out in the open, for all to see: Finance: With their complex spreadsheets […]

Run to the Toughest Problems

Hey, let’s start the Next Big Project! Well, I don’t know … with every Big Project*, you can pretty much predict what’s going to happen; something Bad** … * You know what I mean by “Big Project” – one of those highly visible, big budget affairs that will end up changing a lot of people’s […]

Dialing for Dollars – How IT can Generate Sales Fast

In your company, I’ll bet there is a single, unifying goal that all can agree on: Sell more Stuff! Grow the top line! Yes yes yes, I know that smart companies are focused on profitable sales, and I’m sure that your corporate strategy is some combination of People, Process, and Profit** – but I’m talking […]