// archives

02 Art

As goods, services, & even data becomes commoditized, effective and engaging design becomes a competitive differentiator

This category contains 16 posts

A Hierarchy of Information Requirements

It’s a common problem statement – ‘I don’t have enough information to (run my business unit, manage this process, identify opportunities, etc.)’. The solution designer, when faced with a question like this, starts with a little detective work; the problem is too broadly stated.

Business Proposals and The Lesson of Jabberwocky

When someone asks my opinion on their writing, I’ll get fairly detailed; I’ve noted in the past that there is a lot of power and influence in the written word, and it’s fairly important to get it done well, or your project proposals just never seem to get off the ground.
This [...]

Managing Change: Inspiration, Art, Science, and Execution

Often, when trying to figure out how to “make things happen”, your focus switches between multiple targets. What am I doing? Why am I doing this? And How can I get the others to understand what I am doing? Real change happens along a continuum that stretches from The Big Idea to [...]

Data Visualization: How (2 of 2)

The short answer, as you know, is that it’s impossible to tell you how to be insightful and imaginative in a single blog post. All I can do is point you in the general direction, and (hopefully) ignite a little spark.
What’s the Goal? and, Where to Begin?
I previously talked about the growing calls for effective [...]

Data Visualization: Why (1 of 2)

Between business requests and breathless vendors, I am getting caught up in the growing tide of interest in “data visualizations” – managers requesting highly interactive, highly graphical, highly intuitive analytics interfaces (think Minority Report). But what are we trying to accomplish here? We keep on hearing about “executive dashboards”, a heads-up display of in-my-face KPIs, [...]

Collaboration "in the Wild": Some Observations

An Enterprise 2.0 dream scenario: implementing a complex project across multiple sites, in two different time zones, with a large team (well over 100). The team was reasonably savvy with collaboration tools; core team members were quite comfortable with Instant Messaging, and we have been relying on SharePoint for many months. A centralized, coordinated document [...]

Underwhelming experiences with Google Wave

Took some time today to work with the new communication meme – Google Wave. I wouldn’t call it a fundamentally new way to communicate – well, not yet. I think Google is safe to continue with a “preview” label – clearly not even “beta” yet. No horrible bugs – at least on the Windows platform [...]

Frustrating Paradox: Simple and Difficult

I think this is one of those fundamental concepts that, once it is pointed out to me, become self-evident and obvious (ie. why didn’t I think of that). I’m curious if other people agree …
When something is simple to describe, it is difficult to create.
When something is difficult to describe, it is simple to create.
I’ve [...]

Perfect IT

I once met with a rather thoughtful Project Manager to catch up on things. An interesting person to talk to – it’s the cadence and style of his chat, he’s a fairly laid-back guy. I asked where his Stress comes from – he shows no visible signs of any, and it made me Ponder. We [...]

Technical Debt and the Cost/Benefit of Knowledge Retention

A rather rigorous, Financial-sounding title for a high-concept line of thought …Thanks to Jeff Atwood at Coding Horror, for calling my attention to this article by Martin Fowler on Technical Debt:
Technical Debt is a wonderful metaphor developed by Ward Cunningham to help us think about this problem. In this metaphor, doing things the quick and [...]