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Change Management
Getting people, process, and technology to change can be a challenge. These posts talk about concrete tactics for results, with some “war stories” sprinkled in.
Four Required Behavior Changes for Enterprise Social Media
Like many, I’ve been hearing plenty of breathless commentary about how the next generation of business software will incorporate social media aspects. I’m only cynical because of the hype volume; I’ve seen KM, intranet, and collaboration projects fail – but also succeed, some with great success and real business benefit delivered. However, I cringe a [...]
Help for the Newly Minted Project Manager
Congratulations! Due to the recent [acquisition / divestiture, market expansion / contraction, organizational realignments, other] you have been identified as a Critical Resource for this particular bit of business process change. And, to help us implement these changes, you have been named the Project Manager for this effort. So now you are a Project Manager [...]
Change and the Crop Duster
Drive south through the state of Indiana on I-65, and before you hit Indianapolis you will come across an impressively large array of wind turbines, the new vertical symbols of energy self-reliance and innovation. I remember not so long ago, when this section of the road was just miles of cornfields, as far as the [...]
A Nice Knock-Down Argument
Sales and the Gantt “Why exactly does he want to meet again?” I could sense the exasperation in Karl’s voice, faintly; the sales manager wasn’t about to slip out of his professional demeanor over some perceived technical triviality. But for the fact that the request was coming from his newly-hired PMI maven, he probably would [...]
Design and Change Management
I have developed a few strongly-held architectural beliefs, and one came up in conversation last week, during a spirited discussion on minimal quality requirements for a[ny] data mart. I hold that the data copied from source to destination must be provably correct and complete with little effort. When agile-ly rolling staged deliverables into production, I [...]
A Hierarchy of Information Requirements
It’s a common problem statement – ‘I don’t have enough information to (run my business unit, manage this process, identify opportunities, etc.)’. The solution designer, when faced with a question like this, starts with a little detective work; the problem is too broadly stated.
Managing Change: Pick Something, and Do It Well
This is the first in an series of posts on Managing Change … look for more over the course of the next few weeks … A common way of expressing the holistic nature of a project is to talk about “People, Process, and Technology”. I’m not sure who came up with this little gem, or [...]
The Best Way to get Web 2.0 Into the Enterprise
There are a few ideas circulating in the blogosphere as to what will bring Web 2.0 into the enterprise, including … The Influx of the Millennials; recent college graduates who have come to expect social networking, instant messaging and collaboration via the cloud. This groundswell of pressure will force IT to implement these new technologies. [...]
Driving Participation and Contributions on Internal Blogs and Wikis
It’s much easier to install the software than it is to get participation … you need to put some thought into the why? and the who? … Why are we doing this? Jack Vinson posted this list from C.G Lynch (CIO.com): Seven Reasons for Your Company to Start an Internal Blog Your enterprise e-mail applications [...]
More Challenges for Applying Web 2.0 inside the Firewall
After my last post … more experiences at work, and observations in the trades and other blogs, regarding Web 2.0 tools for use in business … Improving Knowledge Capture is Half the Battle In last week’s Information Week magazine, the story of Procter & Gamble’s push towards collaboration – the tools can meet some resistance. [...]
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