Some IT departments prefer chargebacks, while others do not. My own preference is to allocate IT costs to the business units, based on some reasonable balance of simplicity and accuracy. General services could be allocated by headcount, COGs, or revenues, with each business unit taking their proportional share. Some easily identifiable items might be allocated [...]
My last post generated some interest, so here’s the rest of the examples. Last time, I wrote about the simplistic approach to measure and report on IT value: Is your IT group working on the right things? Are they working on the right things well? Is your IT spend comparable to industry norms? Is your [...]
This started off as a quick response to a question on LinkedIn Answers … but I got on a roll … Here’s a simplistic way to measure and report on IT value: Is your IT group working on the right things? Are they working on the right things well? Is your IT spend comparable to [...]