Change Management

Getting people, process, and technology to change can be a challenge. These posts talk about concrete tactics for results, with some “war stories” sprinkled in.

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Managing Change: Knowing, Understanding, Empathizing

By Jim MacLennan ⋅ February 28, 2010 ⋅ Post a comment

Do you know your job, or do you really understand your job? One difficult part of change is getting people to see the difference.
Of course, this is seriously delicate stuff – you can’t just walk in and ask people if they understand what they are doing. You know you’d be insulted if someone asked you [...]

Managing Change: Pick Something, and Do It Well

By Jim MacLennan ⋅ February 14, 2010 ⋅ 2 comments

This is the first in an series of posts on Managing Change … look for more over the course of the next few weeks …
A common way of expressing the holistic nature of a project is to talk about “People, Process, and Technology”. I’m not sure who came up with this little gem, or [...]

Strategies for Fee Structures in Consulting Engagements

By Jim MacLennan ⋅ March 5, 2006 ⋅ 2 comments

Yet another vendor seminar last month, and the idiosyncracy of the day was an abnormal amount of focus on the fee structure (they were presenting their expertise on a certain platform, and talk of fees was a tad disconcerting).
The vendor is, of course, railing against the fixed fee – puts all [...]

My Favorite Paradox

By Jim MacLennan ⋅ August 13, 2005 ⋅ Post a comment

Entropy (again), the great oxymoron/paradox of our universe … constant change.
I like the concept because it’s simple yet confusing, short/terse, and powerful (actively, passively, and conceptually). I think I picked this up from my Thermodynamics professor – an anti-Hesburgh Hindu at Notre Dame [...]

Under New Ownership: First Impressions

By Jim MacLennan ⋅ July 31, 2004 ⋅ Post a comment

The announcements of our new owners were interesting, based on what was said, and what was not said. Like any published material, the point of view shifts depending on who’s saying what …
From the seller: ” … The sale is the final in [our] strategic refocusing …”; it’s all about the “disposal” of assets and [...]