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Purposeful Innovation

Real innovation generates business results … it’s not about sitting around and generating ideas …

This category contains 65 posts

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Digital Strategy and Customer Relationships: Big Value in Tight Connections

In my previous post on the Five Core Components of a Great Digital Strategy, I talk about the data, process, and systems that drive internal operations. Quite possibly the most boring part of a digital strategy – decidedly unsexy, been around for ages, the electronic epitome of drudgery and toil. But now, we think about […]

Digital Strategy and Internal Operations: Treasure in the Foundation

In my previous post I talked broadly about the Five Core Components of a Great Digital Strategy. Now it’s time to get a bit more specific, starting in an area that some think mundane; internal operations (woo hoo!) and the foundational system that drives it all – your ERP. Heads up, now! Don’t think of […]

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The Five Core Components of a Great Digital Strategy

Over the past year, I’ve heard many breathless opinions about the “digitization of business”; the stunning transformations possible when a company fully embraces new technology, and incorporates it into the very fabric of their strategy and tactics. Lots of opinions, with fancy slide decks and pithy bullet points that, in the end, don’t really say […]

May you live in interesting times …

(mythical Chinese curse) We truly do live in interesting times; world, political, and economic events over the past days, weeks, and months have impacted us all. Some may see these as exciting and positive – others see fear, uncertainty, and doubt. But it is no doubt interesting. Truth be told, in our world of Information […]

IoT Field Notes: How to Identify Customer Value

When introducing the idea of Smart, Connected Products (a.k.a. the Internet of Things, or IoT), one of the many early conversations are about creating value. The focus will be different, based on who you’re talking with; with a product manager, you’re talking about how much revenue can be generated. The CEO and the Board, on […]

The Internet of Things and Applied Digital Strategy

When I speak publicly (and internally) about the Internet of Things (IOT), I prefer the term Smart, Connected Products. Yes, I know – sounds like a buzzphrase. But the words are used with intent, to shift thinking away from the tactical aspects of IOT, and focus on a strategic view of this important digital component. […]

Getting Started with the Intranet of Things

Nope – not a typo! When I speak to groups about Smart Connected Products, I specifically call out the use of the term from Porter’s HBR articles in 2015. We are talking about adding information as a new and differentiating product feature, adding data about how those products are operating as new, value adding services […]

IoT Field Notes: The Seed Fund

As we have moved through these last few months, connecting with business units (BUs) and developing ideas around Smart, Connected Products, we’ve experimented with different ways to generate interest, explain concepts, introduce new ideas, and make real progress. One idea, put into practice late last year, has turned out to be a strong driving force; […]

IoT Field Notes: Why Should I Care?

Introducing wild new ideas takes a bit of thought. If you want to get someone’s attention on a topic that appears to come in from left field, put it in a reasonable context. Take, for example, Smart Connected Products (aka the Internet of Things, or just IoT) – a widely talked about mega-trend promising to […]

Recommended reading for the week …

A semi-recurring feature – items that I think are worth your time. Sourced from a variety of places around the ‘net – I’ll try to give credit for the recommendations where it is due. Some of these are older, some quite recent – I’ve got a backlog of interesting stuff to share. As always – […]