Corporate Innovation and the Hierarchy of Information Needs
Master the hierarchy of information requirements to unleash corporate innovation, with insights into problem-solving and the importance of knowledge management.
Seven Links in the Data Value Chain
Deriving information out of raw data involves seven separate, dependent processes - the Data Value Chain. Your team needs to have a multi-layered ecosystem of skills and experience required to effectively extract the most value.
Coffee Shop IT
A practical analogy for operating your IT function "like a business", with emphasis on design, usability, sustainability, and rigor. Think of your team as the boutique consulting firm that it really can be. The real payoff comes when you focusing on the built-in advantages of the internal team ...
Another 90 Day Sprint
... and now the work really begins ... For the second time since starting this site, I've made a change and taken on a new position. This time was a bit more structured, using the learning process from The First 90 Days, by Michael Watkins. I had read the book before, so the ideas weren't new - but as with any familiar technology or idea, it never hurts to go back for a review. Of note - in the past,…
A Nice Knock-Down Argument
Sales and the Gantt "Why exactly does he want to meet again?" I could sense the exasperation in Karl's voice, faintly; the sales manager wasn't about to slip out of his professional demeanor over some perceived technical triviality. But for the fact that the request was coming from his newly-hired PMI maven, he probably would have found a convenient excuse to skip the invite. "I just don't understand why we need this meeting ... the projects are moving forward, we…
The Hegemony of Large Numbers – Ignoring Common Sense
Ok, maybe I'm stretching the meaning there, but that's a cool sounding title, and what I see as an interesting phenomenon. People get excited about Large Numbers, and think they have meaning and importance simply because they are Large Numbers. Big Errors For example - years ago, when an application manager was whirling around the office in a minor uproar, worrying that that someone accidentally keyed in a $1B line item on an invoice. That's $1,000,000,000,000 - for the Unit…
More On Executives (are Smarter than You Think; the 5 Biggest Misconceptions)
A recent post got a surprising amount of feedback - at least, different feedback than my other stuff. No flames, just folks agreeing with the ideas and wanting to engage in more direct conversation (phone calls, as opposed to blog comments or email - interesting ...) I've noted that people like to second-guess and/or heap scorn upon their executive management team, seeing them as disconnected, clueless, and capable of speed without forethought. However, my experience tells me these attitudes are…
When is a project a Project? How to prevent the buildup of backlogged requests
I just wrote something up (internal wiki) that I thought was common knowledge, but I think it's one of those soft-skills things that makes total sense once you hear about it - but somebody needs to tell you. I think of one of the reasons that IT (at times) intimidates the business - or why IT gets the cold shoulder when it comes to process improvement efforts - is that we can get a bit too wrapped up in the…
How to Cheat at the PMO Prioritization Game
Many will say their Project Management Office (PMO) has been established to promote "Best Practices for Project Management" - better work product, alignment with business strategic direction, etc. That may be partially true, but let's inject a little reality here ... many PMOs were created to help solve what I call the Dirt Bag problem - you can't fit 10 lbs of "dirt" in a 5 lb bag. I'm talking about the project prioritization process; I have 100 different project…
Chargebacks Redux – Some Good May Come Of It
Okay - to be fair, that really wasn't the end of the chargebacks conversation. One of my cohorts suggested that we each come up with an argument counter to our position; I needed to come up with something "good" about chargebacks. Actually, it's quite easy to come up with the one good thing; the only problem is that it's something that most IT departments can't take advantage of ... Transparency Many business units, dissatisfied with the speed, efficiency, general business…