Corporate Innovation and the Hierarchy of Information Needs
Master the hierarchy of information requirements to unleash corporate innovation, with insights into problem-solving and the importance of knowledge management.
Unleashing Corporate Innovation: Identifying the Constraints
Corporate innovation struggles, and not from a lack of ideas or capital. More often, the constraints are time and attention.
Creating Digital Value for Customers
A meaningful digital transformation will provide a compelling answer to a simple question: Why? This article focuses on Customer Value; how to create digital value that truly matters for your Customers. (Part of a series of articles about Enterprise Value Creation for Digital Business.)
Creating Digital Value for Employees
Your digital transformation needs a compelling answer to a simple question: Why? This article talks about creating digital value by building a Great Company, with Employee Engagement as a guiding metric. (Part of a series of articles about Enterprise Value Creation for Digital Business.)
Creating Digital Value for Stock Holders
Your successful digital transformation must be driven by a compelling Why. In this article, we drill into the creation of a Great Stock, looking at Total Shareholder Return as the guiding metric. (Part of a series of articles about Enterprise Value Creation for Digital Business.)
Fragmentation of Social Sharing Environments
Progress requires innovation, success spawns imitation, competition requires differentiation - and after 7+ years of “Web 2.0”, there are multiple sharing environments vying for our attention (and participation). Content Creation Blogging has morphed beyond it’s “personal diary” origins; Blogger, Wordpress, and the various CMS platforms have moved to become a long-format publishing platforms that continue to evolve. My own experience with this blog (cazh1) and internal blogs at work has shown that “posts” are more essays, articles, documentation on what…
Chargebacks vs. Allocations – Defining IT’s Relationship with the Business
Some IT departments prefer chargebacks, while others do not. My own preference is to allocate IT costs to the business units, based on some reasonable balance of simplicity and accuracy. General services could be allocated by headcount, COGs, or revenues, with each business unit taking their proportional share. Some easily identifiable items might be allocated more directly - maintenance costs for specialized engineering, warehouse management, or financial systems, for example, could be allocated more directly to those departments. I've written…
External Radiance Projection 2010: A Christmas / Upgrade Story
No, I'm not a Christmas fanatic - but when you live in Chicago, you learn to look for nice weather in the weeks approaching Thanksgiving, to put up the lights before the wind and cold conspire to make it a painful experience. Basically, I gotta burn a vacation day - but why not? It's an opportunity to get away from the hassles of work in Corporate IT ... ... except this year, I finally had to deal with my outdated…
Quantifying Business Benefit of Collaboration Tools (or, What Is This Meeting Costing Me?)
This post started off as an excuse to experiment with Google Docs, and this really neat feature I discovered - embedding a spreadsheet in a web page as a sharing method. However, it struck me as a potential way to cost justify the time, effort, and expense of implementing collaboration systems with the Most Cynical Among Us. We've all been in large meetings, with tens of people from the project team, along with the expensive consultants, sitting around a table…
IT Budget Hacking (w$$t)
Some block-and-tackle IT management stuff for today - taking a long, hard look at the IT budget, a task that is less-than-pleasant for many. Most of my peers have already cut any and all low hanging fruit - it's time to start thinking aggressively. Software Maintenance for the Small Stuff Most have concentrated on their ERP and other large, strategic vendors - but what about all of those little invoices that come every year? I'm talking about development tools, management…