Collaboration

Success, Failure, and Insights after 12 Months of Internal Web 2.0

By Jim MacLennan ⋅ March 10, 2008 ⋅ Post a comment

Different areas of our IT department are using internal blogs, wikis, and collaboration spaces, with varying degrees of participation, readership, and success. Some observations: Blogging is Easy … The blogs and wiki(s) have effectively removed the hassles of capturing and distributing information quickly. One important early decision was to not implement an editorial approval process [...]

Anthropology of LinkedIn Answers: Five Days of Posts

By Jim MacLennan ⋅ February 3, 2008 ⋅ Post a comment

I have seven RSS feeds from LinkedIn Answers in my blogroll for a few months now. I’ll answer a question every once in a while, haven’t posted one yet, maybe some day. As I scan these questions, I can see this social network exhibiting multiple personalities, interesting patterns. So this week, I let my blog [...]

Communication is the responsibility of …

By Jim MacLennan ⋅ August 19, 2007 ⋅ Post a comment

Corporate Knowledge Management (KM) is hard. Hard to introduce, hard to teach/coach, hard to require, hard to create. Which, added all up together, often make it hard to use. It may sound like unfounded pessimism, as the Internet is loaded with examples of successful collaborative sites that aggregate and repackage knowledge – it’s been doing [...]

What’s the Difference between Announcements, Blogs, Discussions, Wikis?

By Jim MacLennan ⋅ June 26, 2007 ⋅ One comment

Alternate Title: Battling Collaboration Memes As mentioned previously, we are trying out SharePoint where I work, and I’m finding it interesting, maintaing 3+ blogs, including this one. Actually, the focus of the internal stuff is quite different, as Dennis McDonald and others have been noting. Lot’s of details and stories to write about, but one [...]

The Law of Large Numbers – or, why Enterprise Wikis are Fundamentally Challenged

By Jim MacLennan ⋅ September 26, 2006 ⋅ 3 comments

Some will be taken a bit by surprise to read the title of this post; we have implemented a wiki in our group at work, and I have the evangelist role in promoting the tool. Still, a recent “event” brought home the fact that wikis are not the silver bullets that some breathless articles may [...]

International Meetings – Pick a Convenient Time

By Jim MacLennan ⋅ April 1, 2005 ⋅ Post a comment

This tool is a great utility for lining up a teleconference or web cast across multiple time zones. I do lots of work with the French and other euro countries, and I always go back here to pick the best time to call them up.