// archives

Communication

This tag is associated with 25 posts

Leading Change: Inspiration, Art, Science, and Execution

Often, when trying to figure out how to “make things happen”, your focus switches between multiple targets. What am I doing? Why am I doing this? And How can I get the others to understand what I am doing? Real change happens along a continuum that stretches from The Big Idea to Real Results, and […]

Collaboration “in the Wild”: Some Observations

An Enterprise 2.0 dream scenario: implementing a complex project across multiple sites, in two different time zones, with a large team (well over 100). The team was reasonably savvy with collaboration tools; core team members were quite comfortable with Instant Messaging, and we have been relying on SharePoint for many months. A centralized, coordinated document […]

Training and Learning: A Different POV

The topic was training users for an upcoming project rollout, and the debate (as always) roamed back and forth between “traditional” (classroom training, scripts & workbooks) versus “experiential”, pairing existing users with their counterparts (who are new to the system), walking through the basics (screen navigation, terminology, and step-by-step instructions for the most common required […]

Over / Under Communication for Project Managers

It is often said that you can’t over-communicate, but I’m willing to bet most folks – and especially your project sponsors – underestimate the cost and effort of this critical component of project management. Consider this fair warning – and a good checklist for folks wanting to get into IT, project, or functional management. Media […]

Practical Applications of Twitter in Manufacturing?

Over the past few weeks I’ve had a couple of interesting discussions about the introduction of Twitter to Manufacturing. When someone poses a question like this to me, it throws me for a minor loop, because for very basic, practical reasons, it just doesn’t seem to apply. More keyboards & data entry on the floor? […]

A Plea for Empathetic Communication

It’s impossible to over-communicate Sounds a bit strong, but if you think through your real-world experiences, this shouldn’t surprise anyone. No matter how hard you try, your message will be missed by someone … Problem: It’s all their fault! Rely on Web 2.0, and … … they won’t subscribe to the RSS feed; they don’t […]

More On Executives (are Smarter than You Think; the 5 Biggest Misconceptions)

A recent post got a surprising amount of feedback – at least, different feedback than my other stuff. No flames, just folks agreeing with the ideas and wanting to engage in more direct conversation (phone calls, as opposed to blog comments or email – interesting …) I’ve noted that people like to second-guess and/or heap […]

Politically Correct Euphemisms in IT – Translated!

I recently attended a professional seminar, and noticed a propensity for politically correct euphemisms to describe life in corporate IT. This was a typical group of IT professionals, representing a variety of companies – small and large, public and private. As with most group meetings, we started with a trip around the table; quick introductions, […]

No Silver Bullet for Group Collaboration over Distance?

Lots of organizations have to deal with the challenge of implementing standard work and best practices over physical distances. With sales offices, distribution centers, and manufacturing locations scattered across the country, what’s the best way to get people who know their stuff to collaborate on process improvement – and then take that knowledge back to […]

Three Dimensions of the Conversation – Millennials and Web 2.0

Catching up on some old links – all related to the impact of Web 2.0, and especially the incoming Millennials, on the workplace. At internetnews, Kuchinskas has laid out a pretty good summary of concerns about the philosophy of information sharing on the public Internet – this doesn’t translate well to many corporate environments (see […]