Servant Leadership: Breakthrough Ideas on Customer Service
IoT Field Notes: Seed Fund, Year 2
IoT Field Notes: Why Should I Care?
IoT Field Notes: Who are you Disrupting?
The Contrarian Truth driving Digital Business
When Will the Internet of Things Get On Your Radar Screen?
Change Your Definition of Success for Breakthrough Results
‘Three Types’ Revisited – Shades of Grey that Matter
There is a flaw in my simplistic story of the Three IT Archetypes - if/when someone points it out, I will openly admit it, but would also insist on a follow-up conversation. Strictly peer-to-peer [regardless of title], one part technique and one part philosophy - and preferably over a suitable beverage. The problem is the oversimplification - although the diagram hints at it, you typically need to point out that there will always be some overlap. eCommerce is a classic…
Post-Acquisition Strategies in Tech Companies
Just a brief note on an interesting trend I am seeing with some of my technology partners ... Virtela, an international telecom / data services provider out of Denver, CO was recently acquired by NTT, a massive ($130B) international presence. At our business review meeting last week, we were assured that NTT intends to leave Virtela alone, to operate very much as they have in the past. "NTT bought our people, processes, and services as much as a customer base".…