I've had to respond to this question, inside and outside of the company, in a number of different conversations over the past few days. It's interesting, because this is one of those conversations where semantics mean a lot - what people say is just as important as what people don't say. I only mean that people assume their listeners have precisely the same understanding of the concepts - which is often a mistake. Case in point - who owns the…
My blogroll includes tech-focused blogs as well as general business sites (along with some humor). It's an interesting cross section, that allows me to see a wide variety of reactions to news such as MacTel, Office XML, Offshoring, and other things. The variety reminded me of an old thought exercise I led at a previous job, discussing CRM for the pharmaceutical industry and how it had so many meanings within the same relatively small group of people / departments. It's…