eMail is Dead, Long Live Social Networking: Don’t Get Left Behind

27 April, 2010
Social Networks
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via Fred Wilson - a stunning slide from Morgan Stanley's recent Internet Trends report: The primary topic of the report is the growth and future prospects of the mobile internet - reason enough read through all 87 slides. However, I am slightly amazed by the fact that eMail runs second to the relatively new phenomenon of Social Networking, driven primarily by consumer behavior and Generation Y. Admit it - more than once, YouTube and Twitter have made the water-cooler talk…

Desperately Needed Features for eMail Clients/Servers

Via Knowledge Jolt, here's an article from KM world with some interesting statistics about folks engaged in enterprise search - but it was a tangential quote from the author that caught my eye. When asking corporate knowledge workers about using public Internet search engines, she found that ... ... although only 2 percent [of corporate searchers] said they used the company intranet, 13 percent stated that they were looking for internal company information. That's puzzling. Not puzzling to me! They're…

Aggravating Vendor Behavior – Ever Heard of CRM?

I got a call a few weeks ago that put me in a slightly cranky, slightly bemused mood. This is not a recent phenomenon - it has happened at every company in my career. A few of the big-name vendors (including IBM, Oracle, SAP, Microsoft, HP, and others) have no problem peppering different people in a company with requests for basic information (What systems are your running? Do you have a general ledger system? Do you use computers? Do you…

More Challenges for Applying Web 2.0 inside the Firewall

After my last post ... more experiences at work, and observations in the trades and other blogs, regarding Web 2.0 tools for use in business ... Improving Knowledge Capture is Half the Battle In last week's Information Week magazine, the story of Procter & Gamble's push towards collaboration - the tools can meet some resistance. A critical quote: We consistently hear that information posted to the intranet is incremental work. Similarly, in my organization, I have folks continuing to send…

Another Spam Graph – The Impact of Spammers Changing Tactics

17 September, 2004
Hands-On
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Well, Raymond Chen has blown me away with his detail, but I have another take on the whole History of Spam thing - the impact of spammers changing message formats to get past the spam filters. My curious habit is to count my email into two categories; read vs. unread. This was originally meant to be a measure of the pointless cc: / newsletter / internal announcement stuff I receive everyday; I have Outlook set to mark an eMail as…