// archives


This tag is associated with 22 posts

Run to the Toughest Problems

Hey, let’s start the Next Big Project! Well, I don’t know … with every Big Project*, you can pretty much predict what’s going to happen; something Bad** … * You know what I mean by “Big Project” – one of those highly visible, big budget affairs that will end up changing a lot of people’s […]

Empathy Skills for the Transformational Leader

Last weekend, I went on my first long-distance motorcycle ride. Sounds harmless – kind of like saying “last weekend, we went live on our new ERP”. And over the course of the three-day ride, I found myself thinking about the parallels as I went through a range of feelings including excitement, frustration, self-doubt, tedium, second […]

‘Three Types’ Revisited – Shades of Grey that Matter

There is a flaw in my simplistic story of the Three IT Archetypes – if/when someone points it out, I will openly admit it, but would also insist on a follow-up conversation. Strictly peer-to-peer [regardless of title], one part technique and one part philosophy – and preferably over a suitable beverage. The problem is the […]

When Asked a Simple Question, Give a Simple Answer

How much rigor does any decision really need? One clue might be to look at the number of significant digits you will be presenting. Say you are asked to present the cost impact of IT systems on a major acquisition or merger. Based on the context of the conversation – the macro-financials, the pay-back models, […]

Managing IT: Three Archetypes

I’ll tell you about this visualization from a recent internal conversation, but I may end up aggravating some career IT people out there. Yes, I have massively oversimplified things – but I’m trying to develop a broader understanding, and I think it’s a good first step. The original question was “How do I manage IT?”, […]

ERP Reference Calls, and my Top 3 Points to Ponder

I still get pulled into conversations about ERP; there are plenty of businesses out there, of varying sizes, that can benefit from the structured process and transactional discipline. Reference calls on behalf of the vendor are great – I’m happy to take them, primarily because most vendors are OK with letting my team be frank. […]

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How May I Help You? Four Ways IT Can Deliver Value

Classic lament of IT – I just want get involved, be part of the conversation – I want a seat at the table. Classic lament of everyone else – How can IT deliver value to the business? It sounds like two people reaching for each other – but in the dark. They want to connect, […]

IT Budget Hacking (w$$t)

Some block-and-tackle IT management stuff for today – taking a long, hard look at the IT budget, a task that is less-than-pleasant for many. Most of my peers have already cut any and all low hanging fruit – it’s time to start thinking aggressively. Software Maintenance for the Small Stuff Most have concentrated on their […]

Bootstrap Market Research: Master Data Management (Results)

As previously noted, I’ve been doing a lot of discussion and data crunching around “Master Data Management” lately – so I’ve “bootstrapped” a little market research project. It’s still a work in process – responses are trickling in – but I thought I might take some time to summarize what I am hearing to date. […]

Bootstrap Market Research: Master Data Management (What, Who, How)

I’ve been asked a lot of questions about “Master Data Management” over the past few weeks – what does it mean, who does it, and what are some tools and metrics that organizations are using to reign in this important aspect of ERP and analytics systems. I started reaching out to the folks in my […]