Five Lessons on Social Media from an Unexpected Source
Enterprise 2.1: Exiting the Trough of Disillusionment
"What will you do with that car if you actually catch it?" -- what the cat asked the dog (from the Chicago Reader, circa 1989) So you've gone all "Enterprise 2.0", spinning up a wiki, a blog, and a SharePoint or Drupal server inside your firewall. Now what happens? The groundswell of interest in "cool tools" brings a wave of users and a burst of feed reader activity - for a few weeks. Before long, however, the organization will get…
Moving from Search to Find: Anticipate the Next Big Problem
I've talked with a couple of IT leads that are thinking about putting in an enterprise search capability. It always seems to come down to two basic options; search integrated with a collaboration / portal platform, or a dedicated appliance, pointed at the G: Drive. You know the G: Drive - every corporation has one (ok, sometimes it's the F: drive, or the Common folder). I'm pretty sure the name is a throwback to the late 80's, when DOS was…
Heisenburg KM
On this site, I've implemented multiple blogs (thoughts, essays, updates) - and it's not because I see many nails for my shiny new hammer. I'm trying out blogging for a couple of different applications / uses ... for example, I'm playing with the updates blog as a test for project status blogging at work. It's a fairly common request - "please keep us up to date with changes, additions, etc." - but that can be labor intensive, and I'm looking…