Digital Transformation on the Manufacturing Floor
Practical Examples of Value Creation: How will digital transformation create real value for a manufacturing company? Let’s use the factory floor as a testbed ...
IoT Field Notes: Who are you Disrupting?
When introducing IoT ideas to your markets, you may be disrupting more than you think! Some specific examples and caveats ...
The Cost of Poor Quality
Think of these metrics as a quick way to “take the pulse” of your quality control and customer satisfaction efforts.
The Magic In the Middle – Practical Tactics for Digital Success
Most projects would be considered a failure if they only got 20% of their promised value. Then again, no one expects 100% success - some folks will never make the change. Is there a middle ground? Absolutely! Read on for practical pointers and targets to focus on - with examples of unexpected benefits.
Perfect IT
I once met with a rather thoughtful Project Manager to catch up on things. An interesting person to talk to – it’s the cadence and style of his chat, he's a fairly laid-back guy. I asked where his Stress comes from - he shows no visible signs of any, and it made me Ponder. We ended up talking about golf, IT Projects, and the “Search for Perfection” in our work. So, what is “perfection” in the IT world? Is it…
Best Practices for Process Documentation: Iterations (2 of 3)
Last time, I wrote about checklists, and showed the example of the B-17 preflight. Simple, fits on a single page, and hits all the critical steps, in just the right amount of detail. Plenty of processes in the IT department are made That Much Better if they are accompanied by detailed, effective Process Documentation. Of course, that's all motherhood and apple pie - everyone agrees that the existing checklists are great. But how do you get started? I mean, assuming…
IT and the Business are Closer Than You Think
A few passing observations from the last few months; contrary to what many (IT/business) folks believe, they are just as good or just as bad in managing processes and projects as their counterparts in (business/IT). Problem Resolution is Everybody's Problem A few weeks ago I was discussing issues that came up with one of our systems, and the team was a bit dismayed that the user community was still finding errors (we should be trapping for that stuff!) I pointed…
Supply & Demand and Expectations for SAP talent in the US
Consider these conversations over the past few weeks: At SAPPHIRE, I spoke with many from the big Fortune 1000-type companies, on outsourcing (or "co-sourcing", a new PC term). Lots of discussion around India; they have memorized the flight schedules, swap stories about social disparity and the caste system, and rattle off all of the cities they have visited. Note that it's not all about India; I talked with organizations who have moved their SAP Center of Excellence (support and/or development) to…
The Iron Triangle – Quality is a Feature that We Choose to Omit from Projects
Project managers must communicate the trade-off between additional functionality and the time required to fully test the work. Don't assume testing will be completed - it's something that takes time!