Measuring and Reporting IT Value (2 of 2)
My last post generated some interest, so here's the rest of the examples. Last time, I wrote about the simplistic approach to measure and report on IT value: Is your IT group working on the right things? Are they working on the right things well? Is your IT spend comparable to industry norms? Is your IT spend comparable to other measures of company performance? A bit more detail ... balancing quantitative and qualitative ... (Quantitative) To make sure you have…