How to Develop your Digital Superstars
Training and development takes some time – but you can build an environment that promotes self-guided work, enabling this type of thinking in a straightforward way.
Run to the Bad News
Cut to the chase! An effective style of communication is to "run to the bad news"; for time-starved stakeholders, this approach works by focusing the attention on the critical few decision points and issues.
Developing an IT Strategy: Timing
In some companies, IT struggles to find a voice amid the other functional areas of the business - Finance, Operations, Sales and Marketing, even Human Resources. "Business Alignment", a regular item on lists of Top 5 IT Concerns each year, pops up because (I believe) it's difficult to glibly draw a line connecting IT systems and projects to the changing priorities of most organizations. I will admit to a small amount of cynicism here - part of the problem is…
Would you like me to google that for you?
Got some rare Re-Tweets today on a techie insult - so snappy, I had to write a post to use it for a title! Deep in the problem analysis and debugging process, the typical IT hack experiences counter-balancing pressures that impact decision making - Capable Independence vs. Speed to Value. Capable Independence is just fancy-talk for the idea that I should know what I'm doing. Ego 1 - Who needs manuals, I wrote this thing from the ground up? Ego…
iTunes Upgrade Freeze Resolved – and an Enterprise KM Observation
As many of you know, one downside of a career in IT is that we get pressed into [unpaid] service as tech support for the family's troubles with technology. My college-bound daughter has purchased her MacBook, and will soon find out (to her dismay) I have little hands-on experience with that platform. However, for many years both of my daughters have tethered their iPod to the family Windows desktop - I've done or thing or two over there. Fortunately (unfortunately?),…