Designing for Devices

My last entry on design for a bit - just some thoughts on the added complexity when designing applications for multiple client devices. Fast Changing Device Landscape The "last mile" of user/computer interaction has seen a number of exciting innovations over the past year or so. Phones are getting physically smaller, yet have bulked up their connectedness and capabilities - and the shrinking screen, now touch-sensitive, has blown up into the ubiquitous iPad and a host of next-gen touchscreens. Yes,…

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Frustrating Paradox: Simple and Difficult

I think this is one of those fundamental concepts that, once it is pointed out to me, become self-evident and obvious (ie. why didn't I think of that). I'm curious if other people agree ... When something is simple to describe, it is difficult to create. When something is difficult to describe, it is simple to create. I've seen these principles illustrated in different areas of business and technology; understanding this relationship can relieve frustration and provide hints on where…

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Training and Learning: A Different POV

The topic was training users for an upcoming project rollout, and the debate (as always) roamed back and forth between "traditional" (classroom training, scripts & workbooks) versus "experiential", pairing existing users with their counterparts (who are new to the system), walking through the basics (screen navigation, terminology, and step-by-step instructions for the most common required tasks). Training methods are a common area of debate and discussion with system implementation folks, and I can make a great case for any and…

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The Innovation Generation and User Interfaces

I don't intend for all my posts about Millennials joining the workforce to be anti-youth. There are some significantly good things this new generation can bring to established organizations - ways of thinking that foster innovation and forward-progress in how organizations use information. For example, let's talk about user interfaces (UI). I'm not an old man, but I remember the advent of IBM's Common User Access standard. DOS-based computers and early GUIs introduced UI variety, and the resulting lack of…

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The good and the bad about being a hands-on tech manager

Interesting project that I have to take a deep-dive on this week - has to do with automating a piece of barcode printing software, and integrating it with a newly developed labeling process out in the shop. Project was hitting some significant snags, and I was asked to step in. Here's where hands-on software development skills are a boon and a curse ... The perception is that we're trying to get the forms software to work in a certain way…

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