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Design Thinking and Process – Practical Examples (2 of 2)

So, design thinking can have a positive impact on how you do what you do, and it may very well be hidden inside, waiting to get out. Ok, you are intrigued, you might even believe you can release the designer in you. Where to next? How to get started? Practical Expressions of "Good Design" Like most tech folks, you will need something a bit more concrete that just seeing something effective on the screen; some guiding principles and "rules of…

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Design and Change Management

Over my career, I have developed a few strongly-held design beliefs, and one came up in conversation recently, during a spirited discussion on minimal quality requirements for a[ny] data mart. I hold that the data copied from source to destination must be provably correct and complete with little effort. When agile-ly rolling staged deliverables into production, I may not have all the attributes in place for full flexibility of drill down, but if you have [say] 1248 records in the…

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Training and Learning: A Different POV

The topic was training users for an upcoming project rollout, and the debate (as always) roamed back and forth between "traditional" (classroom training, scripts & workbooks) versus "experiential", pairing existing users with their counterparts (who are new to the system), walking through the basics (screen navigation, terminology, and step-by-step instructions for the most common required tasks). Training methods are a common area of debate and discussion with system implementation folks, and I can make a great case for any and…

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The Innovation Generation and User Interfaces

I don't intend for all my posts about Millennials joining the workforce to be anti-youth. There are some significantly good things this new generation can bring to established organizations - ways of thinking that foster innovation and forward-progress in how organizations use information. For example, let's talk about user interfaces (UI). I'm not an old man, but I remember the advent of IBM's Common User Access standard. DOS-based computers and early GUIs introduced UI variety, and the resulting lack of…

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Why are those Old Programmers so slow in picking up on the Intarweb?

A significant difference between us old-line IT coders and the new graduates is the variety of our platforms and tools. I'm not talking about the large number of languages and tools learned over the course of a career - we all have a healthy collection of certifications and acronyms peppering the bottoms of our resumes. I'm talking about the amazing array of stuff required to get development done on a single project, "right now". Over the past few weeks, I've…

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Thoughts on Why Tech Folks Hate Documentation

I've had some flashes of insight on why technical folks don't like to document stuff. Currently, I'm thrashing thru a skunkworks project that is evolving into something that will need to be reasonably available, robust, etc. I'm also trying to lead by example; I ask my teams to build for sustainability and document so they can "walk away". Of course, I'm also lazy - I really don't want to explain things over and over again. However, the time crunch I…

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