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This tag is associated with 20 posts

Strict Rules of Golf – for IT

Years ago, an avid golfer told me about his long-time buddies who, after a few years of playing together, found themselves getting into arguments during play. Through high-school and college, they had been fairly competitive and loved a friendly wager, but they got better as they got older. The money started getting serious – and […]

Wikis in High School

Last month, Vinson wrote about the use of wikis in school projects, and it reminded me to dust off some notes I took from a conversation with my daughter Sean MacLennan, late last year. It was a history project about World War II, and the class was asked to compose their reports on a wiki. […]

Business Benefits of Social Networks Exist, but …

When I see / read articles like this, or hear the breathless claims of vendors, pundits, and True Believers, I’ll privately chuckle to myself. All of this stuff – social networking, collaboration, and innovation – are 21st century takes on good old Knowledge Management (KM), circa 1998. Do these sound like presentations from your recent […]

A Plea for Empathetic Communication

It’s impossible to over-communicate Sounds a bit strong, but if you think through your real-world experiences, this shouldn’t surprise anyone. No matter how hard you try, your message will be missed by someone … Problem: It’s all their fault! Rely on Web 2.0, and … … they won’t subscribe to the RSS feed; they don’t […]

Enterprise 2.1: Exiting the Trough of Disillusionment

“What will you do with that car if you actually catch it?” — what the cat asked the dog (from the Chicago Reader, circa 1989) So you’ve gone all “Enterprise 2.0”, spinning up a wiki, a blog, and a SharePoint or Drupal server inside your firewall. Now what happens? The groundswell of interest in “cool […]

Opportunistic Insights from the RSS Stream

I’ve written about using RSS for internal as well as external information sources. This past week, I found a couple of interesting tidbits in my feed reader (behind the firewall) … Eyes on the Skies: It’s that time of year again; oil price volatility will continue if any big storms create problems for refineries in […]

Success, Failure, and Insights after 12 Months of Internal Web 2.0

Different areas of our IT department are using internal blogs, wikis, and collaboration spaces, with varying degrees of participation, readership, and success. Some observations: Blogging is Easy … The blogs and wiki(s) have effectively removed the hassles of capturing and distributing information quickly. One important early decision was to not implement an editorial approval process […]

Butting In to the Conversation: PM Communication Tools

Dennis McDonald and Lee White are conducting an interesting experiment on their blogs, crossposting a conversation about project management and social media. I’ll add my voice, with both input on the topic and observations on the method. (Topic) The Right Tool for The Job – depends on the Job The first part of the conversation […]

College Professor uses Tried-and-True method for Encouraging Knowledge Sharing

via Slashdot a few weeks ago, and Ars Technica; at the University of Washington-Bothell, Martha Groom recently assigned her students to work on Wikipedia entries, and add to the knowledge base. An interesting approach; I found the reaction of the Wikipedia community most interesting, in that the entries were aggressively edited and commented upon – […]

Communication is the responsibility of …

Corporate Knowledge Management (KM) is hard. Hard to introduce, hard to teach/coach, hard to require, hard to create. Which, added all up together, often make it hard to use. It may sound like unfounded pessimism, as the Internet is loaded with examples of successful collaborative sites that aggregate and repackage knowledge – it’s been doing […]