Defining Business Benefits: Hard and Soft
All projects should have a clear objective, a practical plan, and an understanding of the costs and benefits to get the thing done. Easy to say, but a lot of…
All projects should have a clear objective, a practical plan, and an understanding of the costs and benefits to get the thing done. Easy to say, but a lot of…
When I see / read articles like this, or hear the breathless claims of vendors, pundits, and True Believers, I'll privately chuckle to myself. All of this stuff - social…
The COVID-19 pandemic has been a major disruption for all businesses; the impact and value of Digital Thinking can no longer be deferred and ignored. The last in a series of articles about Digital Business Continuity – real-time lessons learned, improvements we can make now and in the future.
Considering a change to a centralized or decentralized IT organization? Here are five real-world stories of companies making a change - there is no one obvious choice, it hinges on culture, value creation - and willingness to change.
Many businesses are digital already; it's sometimes called "shadow IT", but if you really open your eyes, it's out in the open, for all to see. Can you pivot to take advantage of it? It's a leadership challenge, and a great opportunity.
Asking for the investment? Here's an outline, with examples, for a business case that includes Cost to Build (one-time) and Cost to Run (ongoing), as well as the Benefits (revenue).
Few cloud computing vendors are able to produce a plausible cost model with any level of detail. All of your SMB customers are asking the same question, so why don't you have a simple, clear, canned answer? In the absence of a vendor model, this article will help you quickly work up the big chunks of the opportunity in short order.
Part of my job consists of working with General Managers & Managing Directors, talking about process and technology projects, and how we might leverage internal and external resources. I am…
Some IT departments prefer chargebacks, while others do not. My own preference is to allocate IT costs to the business units, based on some reasonable balance of simplicity and accuracy…
Dennis McDonald's recent post listed Ten Realities of Managing and Using Technology to Generate Business Value. I think a few of these items need some elaboration ... Implementing a technology…